THE VIOLENCE-PRONE WORKPLACE
A New Approach to Dealing with Hostile,
Threatening, and Uncivil Behavior
Richard V. Denenberg; Mark Braverman

Recent Reviews:

"Given the number of incidents of violence or threatened violence in workplaces and schools during 1999, this volume is timely. [The authors'] advice on making comprehensive cultural changes and specific plans to make a violence-prone workplace a violence-resistant one should be helpful to many readers." - Mary Carroll, Booklist. December 1999.

"[The authors] make the sensible point that a focus by employers on the individual is not enough. What companies need to do is to look at the individual within the context of the system in which his or her behavior is occurring." - Robert Taylor, Employment Editor, The Financial Times, September 24, 1999.

"A thoughtful view of the dark side of the workplace." - Future Survey 22:5, May 2000.

"This is a very good book and is recommended as a fine addition to the library of the student of workplace violence. It is well done and presents a great deal of useful information." - Keith L'Esperance, The International Scope Review, August 2000.

"Denenberg's book discusses how to turn a crisis-prone organization into one that is crisis-prepared…. Discusses techniques and model programs for preventing workplace violence based on principles gleaned from case studies..." - Journal of Economic Literature. September 2000.

"…This book is commendable for tackling a pressing issue facing both employers and employees. It offers practical strategies stemming from actual case studies and based on the experience of authors. By utilizing alternative dispute resolution methods, the authors have found creative solutions to a problem that has been handled in a largely simplistic way in the past." - Cindy Fazzi, Dispute Resolution Journal.

"Anyone connected with the workplace needs to know the valuable lessons about the origin and impact of workplace violence that Denenberg and Braverman have carefully distilled from the tragedies and case studies analyzed in this book, and then be cognizant of the useful methods they suggest for dealing with the increasing frequency of such occurrences in our society."
- Jay S. Siegel, Harvard University. Former Chairman, Labor & Employment Section American Bar Association.


"The Violence Prone Workplace is a revealing collection of true stories of troubled workers. The stakes are very high in these case studies. Richard Denenberg and Mark Braverman give us an invaluable resource for learning how to recognize these situations and deal with them constructively." - Robert J. Rabin, Syracuse University.